Assistant Production Supervisor
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Comprehensive extended health care plans for full-time Team Members
Company-Paid Life and AD&D Insurance
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
Paid time off from work for leisure or other hobbies
A range of mental health services to assist you in managing daily life
What you’ll be working on:
Directs:
- Forklift Drivers
- Warehouse Worker
- Recycling Tractor Operator
Summary:
Supports Value Village / Savers vision by directing all Shipping, Receiving, and Sorting, of goods. Assists Warehouse Supervisor in day to day operation of the department.
Essential Job Functions:
- Supervises and leads the Shipping and Receiving, Belts, Purses and Backpack and Vintage teams in the execution and delivery of services by training, coaching and mentoring staff.
- Coordinates the direction of all inbound and outbound rag inventory for storage and export/sale.
- Oversees quality control of stores inbound and customers outbound product.
- Establish working relationships with warehouse vendors and works with management when new vendors are required.
- Daily planning for TM’s and if needed, bringing in temporary workers to meet staffing requirements.
- Develops plans for efficient use of materials and machinery (conveyor, balers, forklifts and tractor/trailers).
- Monitors and reviews all equipment, procedures and practices to ensure proper safety and work conditions are met according to VVS / Savers policies and applicable provincial and federal laws.
- Participates on and leads department or company-wide projects in support of the company goals and objectives.
- Facilitates efficient use of warehouse space to warehouse and ship seasonal product.
- Coordinates the shipping of product.
- Assists management in TM reviews.
- Assists management in TM disciplinary actions including documenting incidents, conflict resolution and defining solutions.
- Ability to step into each supervisor role with short notice in order to meet daily warehouse product/shipping demand.
- Certified forklift operator
What you have :
Required Knowledge, Skills and Abilities:
- Working knowledge of store operations
- Working knowledge of Provincial and VVS / Savers safety regulations and requirements
- Working knowledge of weighing disposal equations against recovery
- Working knowledge of Microsoft Office including Word and Outlook
- Working knowledge of the local area
- Demonstrated skills in supervision, management and leadership
- Demonstrated skills in inventory management
- Demonstrated customer service skills
- Demonstrated organization skills
- Demonstrated knowledge of unloading shipping containers
- Ability to create reports and assign orders to appropriate locations
- Ability to effectively present information and respond to questions from groups of managers.
- Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
- Ability to interact with all levels of the organization
- Ability to make and influence decisions
- Ability to identify problems and recommend solutions
- Ability to set priorities, meet deadlines and multi-task with minimal supervision
- Ability to communicate orally and in writing
- Ability to provide direction to customers
- Ability to participate on and lead projects
- Ability to work within VVS / Savers culture
Minimum Required Education, Training and Experience
- One to two years of warehouse supervisory experience or related supervisory experience that yields the required knowledge, skills and abilities.
- 1 - 2 years in warehouse operations and production.
- Forklift Certification
Physical Requirements:
- Lifting/carrying 50 lbs.
- Reaching overhead 30% of the time. Standing 100%
- Pushing/pulling 15-25 lbs. of force (to push/pull up to 1500 lb. rolling cart). Pushing/pulling 65%
- Bending/crouching 60% of the time
- Repetitive use of hands 70% of the time
- Grasping with hands 80% of the time
- Ability to operate large machine 50% of the time and ability to lift 500-950 lbs. with a hand truck
Other Information:
License or ability to obtain license as a Class A-Z Driver with Air Brakes
Tools and Equipment Used:
Forklift, Pallet Jack, Balers, and other heavy machinery