Job Title: Recycling Field Manager
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
The Recycling Field Manager oversees the operational practices in adherence to recycling policies and standards to meet performance expectations. S/he will achieve results in partnership with the Regional Director, District Manager, Store Teams, and Regional Resources Team. The RFM works though the store manager to focus the store management team on the recycling priorities, resolve recycling challenges and help remove obstacles to meet or exceed company recycling expectations. The RFM is a role model for all team members by demonstrating actions consistent with the Savers Core Values.
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies
A range of mental health services to assist you in managing daily life.
What you’ll be working on:
- Drive results through hands on training and active team member coaching
- Guide & challenge management’s continuous, effective assessment of recycling performance
- Provide initial training and support for new store openings
- Guide store teams in the implementation of new required recycling programs
- Conduct training using effective training techniques and materials
- Participating in Regional, District and store meetings.
- Detailed ongoing training of Recycling Standard categories.
- Review store recycling paperwork with management to insure proper reconciliation of invoices and completion of required recycling documents
- Development of new recycling categories to have a positive impact on financial results.
- Focus on reducing the companies waste stream through monitoring and evaluating current recycling initiatives.
- Review company reports, recycling performances, status, opportunities and results.
- Ensure proper utilization of company assets through maximizing trailer weights, compactor efficiencies and proper bale making procedures.
- Support of the company’s recycling goals and objectives.
- Visit Distribution Centers and Consolidation Centers to review recycling Standards.
- Review store recycling performance prior to store visits.
- Oversee recycling logistical services to the stores
- Perform documented Recycling store visits and performance reports (audits)
- Track and monitor required bi-annual store completed Recycling Performance Reports
- Create and email monthly recycling updates and other recycling reports
- Involved in new store planning and creating a new store recycling profile.
- Weekly/ monthly recycling report
- Observe and enforce all the company’s safety policies and procedures.
What you have:
Critical to the effectiveness of this position is the ability to exhibit overall enthusiasm for their work and to demonstrate core skills such as:
- Ambiguity - Able to successfully function during times of uncertainty and changing priorities.
- Business Acumen - Knows the business and the mission-critical capabilities needed to do the job, and draws accurate conclusions from financial and quantitative information.
- Communication – Writes & presents effectively, adjusting to fit the audience and the message, to strongly convey the message.
- Complex Decisions – Solves tough, complex problems, adding personal wisdom & experience for the best conclusion/solution.
- Customer Focus - Delivers outstanding service that meets and exceeds customer expectations. Both internal and external.
- Ethics & Integrity - Adheres to Savers' values, mission, strategic objectives in good times and bad.
- Influential – Gets the most and best out of people through a compelling vision and commitment to what needs to be done.
- Interpersonal Ability - Builds effective relationships with all people; up, down, sideways, inside and outside Savers.
- Results Driven - Attacks everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drives to finish everything he/she starts.
Strategic - Align the strategic priorities of own functional area with the direction and strategic priorities of the broader organization, linking critical goals and success factors to the business.
Minimum Required Education, Training and Experience:
- Bachelor’s degree in business or related field, or a combination of education and experience that yields the required knowledge, skills and abilities.
- Minimum of 3 years management experience and/or a training position
- Consistent track record of delivering key metrics, high level of energy, commitment, optimism and passion about the business.
- Comfortable and adaptable to using technology.
- Excellent verbal and written communication skills.
- Superior organizational, prioritization and time management skills
- Strong sense of self confidence, balanced by genuine humility, with the ability to respectfully challenge & influence up, down and sideways with a unique and powerful perspective.
- Strong desire to learn, observe, assess and continuously seek ways to add value.
- Able to connect with others of diverse backgrounds, experiences, viewpoints and with the values and mission of the company, along with priorities of the region/district and recycling strategies.
- Recognized as a leader among peers and others inside and outside the organization.
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: WFH-Toronto area
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.